Privacy Policy
How we collect, use, and protect your personal information
Information We Collect
We collect personal information when you contact us through our website forms, including:
- Name and contact details (phone, email)
- Service location and requirements
- Communication preferences
- Any additional information you provide in your inquiry
How We Use Your Information
We use your personal information to:
- Provide quotes and schedule HVAC services
- Communicate with you about your inquiry
- Coordinate with licensed trades for service delivery
- Assist with eligible rebate applications through accredited partners (where applicable)
Information Sharing
We may share your information with:
- Licensed trades who will perform the work
- Accredited partners for rebate processing (only when applicable)
- Service providers who assist with our business operations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Storage and Security
Your personal information is stored securely and retained only for as long as necessary to provide our services and meet legal requirements. We implement appropriate technical and organizational measures to protect your information.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for future communications
Contact Us
For privacy-related inquiries or to exercise your rights, contact us at:
Email: info@kryshairies.com.au
Phone: 0418 157 327
Updates to This Policy
We may update this privacy policy from time to time. The current version is effective as of November 2025.